Exchange & Return Policy

At VÉRO, each piece is crafted with attention to detail. We encourage careful review before purchase. 

Exchange Policy 

We offer size exchange only (subject to availability) 

Requests must be raised within 24 hours of delivery 

Exchange requests will not be accepted for any other reasons.

Eligibility 

Item must be unused, unworn, and unwashed 

All original tags and packaging must be intact 

Non-Eligible Items 

Made-to-order or customised products 

Sale or discounted items 

Accessories 

Important Notes 

Reverse shipping costs are to be borne by the customer 

Reverse pickup is not available at the moment 

If the requested size is unavailable, store credit may be issued 

Damaged / Incorrect Orders 

If you receive a damaged or incorrect item, please inform us within 24 hours of delivery with supporting images. Our team will review and resolve the issue.